….More Than 1 MILLION Follow-ups Done With Their 320,000 customers.
INFOMAN R&D Churns Out Dozen+ New Features / Product Upgrades
- Low cost Remote Dialing – instant activation of Dialer without additional hardware investment and provisions for Call recordings.
- Whatsapp Integration – Send Bulk reminders for Insurance renewal / Service Due, Birthday / Festival greetings, Thank You messages to customer on Whatsapp.
- Integrating eCRM with Infoman eDMS Accounts Module – for approval and posting of premium payments received from customers.
- Multi-purpose eCRM Presales and Opportunity Management – Centralised Customer Data maintenance, Data validation & Cleaning, Enquiry Tracking, Opportunity Management (using SMS, Whatsapp Messages & Mailers)
- Test Drive Management – Plan Test Drives, Track details of Driver & Vehicles taken out for Test Drives.
INFOMAN eDMS – New Infoman eDMS Accounts module released with integrated Accounts, Finance , Budgeting, TDS Modules and MSIL integration.
INFOMAN SERV – Apllication Setup of Infoman SERV for following scenarios :-
- Preventive Maintenance Of Asset management – Maintain Warranty information of all assets and get timely alerts for Preventive maintenance avoiding break-down due to lack of service.
- Project Management – Ensure easy collaboration between departments to monitor work in progress on different projects/processes.
- Internal Audit – Conduct process audit, monitor compliance of Standard Operation Procedures and internal Complaint tracking.
- INFOMAN SERV for Legal Team – Centralised database of Legal cases with related documents, powerful MIS for quick access of case details.
New Initiatives In Progress –
Infoman Proficiency certification – Online Tests and Certification of INFOMAN users.
Payment Gateway Integration
STAR SELF Support – Embedded FAQ for Infoman users.